Reference

wahana88 Privacy Policy for Your Account Data

Our Privacy Policy explains what we collect when you open an account, use the lobby, or check DANA and QRIS status, and why each detail is needed.

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wahana88 wahana88 Privacy Policy for Your Account Data
PRIVACY CONTACT

Privacy Help For Wallet Records

A clear contact path helps when a receipt, phone detail or login event needs checking.

Account message Send a privacy question from the signed-in account so we can match your request with the correct phone verification record and avoid discussing private details with the wrong person.
Payment reference For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, share the receipt reference and date; keep your wallet PIN, password and one-time code private.
Correction request Tell us which name, phone detail or account entry needs changing. We may ask for an account step or phone check before applying a privacy-related correction.
DATA PRACTICES

Dragon Hatch Data And Account Security

Our privacy process follows the journey of a real account rather than collecting every detail without purpose.

Collected details

We may handle your account name, phone number, login events, device signals, selected pages such as Dragon Hatch, and payment references needed to support your account.

Cookie controls

Cookies can keep your signed-in session and basic page settings available. Your browser controls can limit cookies, although some account steps may then need to be repeated.

Phone protection

Phone verification before account access helps us connect a request to you. We will not ask for your wallet PIN, full password or one-time authentication code.

Security records

Login time, device path and account actions may be checked when access looks unusual. These records help us investigate a Dragon Hatch or wallet-status query without exposing unrelated data.

Retention period

We retain account, payment and support records for the period needed to provide the requested service, resolve disputes, meet legal duties or protect account security.

Data changes

Ask us to correct or explain personal data through the account support route. We may verify your phone and identity before changing records or disclosing account details.

Privacy Policy Questions For Indonesia

These answers address the privacy searches we hear most often before an account is opened. They explain wallet references, device data, cookies, correction requests and the steps we use to protect account details. If your situation is different, contact us through the account support route and mention the exact Privacy Policy point you need clarified.

The wahana88 Privacy Policy covers account details, phone verification, login and device events, cookies, selected lobby activity, wallet references, support messages, retention and requests to correct or access personal data.

No. We may receive a DANA or QRIS transaction reference and status needed to match a payment, but you should never send us your wallet password, PIN or one-time authentication code.

Your phone number supports account creation and verification before access. It also helps us match a privacy request to the right account, especially when a payment receipt or login event needs checking.

Where local law permits, you can ask what personal data we hold, why it is processed, or which records relate to your account. Send the request through account support and complete any identity check.

Use the account support route and name the detail that needs correction, such as a phone or account entry. We may verify your phone before changing records or confirming private account data.

We keep payment references, account records and support messages only for the period needed for account service, receipt matching, dispute handling, security checks or applicable legal duties.

You can adjust cookie settings in your browser. Limiting cookies may end a session or require repeated account steps, because some cookies support sign-in continuity and page preferences.

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